Privacy and Diversity Policies

Privacy Policy

PBLF is committed to keeping your personal information secure and to being transparent about how we collect and use your data so you can have confidence when learning about our campaigns and supporting us. The purpose of this policy is to help you understand what personal information PBLF collects, how we use it and what your rights are. We take care to ensure that we use your information in accordance with all applicable laws concerning the protection of personal information.

PBLF Ltd and PBLF Trust will be registered as data controllers with the Information Commissioner for the United Kingdom and are collectively referred to as PBLF in this document.

This policy applies to all the pages hosted on this site and other services PBLF UK runs. It does not apply to pages hosted by other PBLF sites around the world, or to other organisations to which we may link and whose privacy policies may differ.

Please read the following policy to understand how your personal information will be treated. It may change from time to time, so please check back periodically.

The Information PBLF collects about you

PBLF collects personal information about you in a number of ways:

When you support us by

• Signing up to make a donation to PBLF
• Engaging with our social media and digital advertising
• Joining our volunteer communities

As well as

• When you visit our website

To comply with UK data protection rules PBLF will always ensure we have legal justification for collecting and using your personal information.

The legal basis that we rely on will depend upon the circumstances in which we collect and use your personal information. In almost all cases, our processing of your personal information will fall into one of the following categories:

• Where you have provided your consent to allow us to use your data in a certain way.
• Where it is necessary for us to process your data in order to comply with a legal obligation.
• Where it is in our legitimate interests to contact you in order to raise funds and achieve our campaign objectives. Where we rely on a legitimate interest to use your information, we will always ensure that this is done in a way so as not to be intrusive or cause distress, and that respects your rights.
• Where it is necessary for us to process your data in order to carry out the performance of a contract with you.

How we use your data

PBLF uses our personal data in a variety of ways which include the following:

• Providing you with information or products that you have requested from us.
• Providing you with information that is relevant to your interests.
• Processing donations and joining fees received from you.
• Making enquiries or informing you about your interactions with us (e.g. resolving issues with Direct Debits, or informing you of changes to events).
• Responding to any complaints from you.
• Offering you ways to fund our work.
• Keeping you updated on our work.
• Informing you of volunteering opportunities.
• Inviting you to participate in surveys or research.
• Reviewing records such as for financial audits.
• Analysing and refining our advertising, campaigning and other operations to increase our effectiveness.
• Monitoring your information to prevent fraud.
• Working with authorities in cases of fraud or criminal investigations.

How your data is kept secure

What PBLF does to keep your data secure

PBLF uses industry-standard tools to safeguard the confidentiality of your personally identifiable information. We make every effort to protect against the loss, misuse and alteration of the information under our control.

We always use a secure connection when collecting personal financial information from you. All forms which request credit card or bank details use Secure Sockets Layers (a security protocol that provides communications privacy over the Internet in a way that is designed to prevent eavesdropping, tampering, or message forgery) for encryption. Most web browsers support Secure Socket Layers.

We endeavour to keep all supporter data inside the European Economic Area (EEA), and ensure that any time data is transferred outside the EEA appropriate safeguards on data security and processing are applied.

Who has access to your data

Within PBLF

Within PBLF, only those authorised to process your data can access your data. We work hard to ensure our staff and volunteers can only see the data they need to perform their tasks. All our staff are trained to understand data protection and what they need to do to keep your data secure. We review our data awareness training regularly to ensure it is up to date. We ensure volunteers are given appropriate data awareness and protection training where they are responsible for handling data, for example, if they are collecting petition signatures at an event.

Working with Third Parties

We will never sell or swap your details with other organisations

We do use trusted companies like fundraising agencies, fulfilment houses and software platform providers to administer some activities, in which case they will use your details only for that purpose – for example, applying your name and address to a mailing of Connect magazine.

Data Retention

Data collected by PBLF will be retained only for an appropriate length of time

When we no longer need to retain your personal information we will ensure it is securely disposed of.

You have the right to ask us to delete personal information we hold about you in some circumstances, for example, if we are processing the data on the basis of consent and you wish to withdraw that consent.

How you can affect the way PBLF communicates with you

Our newsletters contain a link which you can follow to alter the related data, and one that you can follow to unsubscribe from the newsletter.

In all other cases, please use the contact form on this web site.

Diversity Policy

The PBLF believes in treating all people with respect and dignity. We strive to create and foster a supportive and understanding environment in which all individuals involved realise their maximum potential, regardless of their differences. We are committed to engaging the best people to do the best job possible.

At the PBLF we are committed to:

• an environment which is free from discrimination, harassment, bullying, victimisation and vilification;
• treating all people fairly and with respect;
• equal opportunities based on ability, performance and potential;
• attraction, retention and development of a diverse range of talented people;